Frequently Asked Questions
THE SPIRIT TREE LLC dba CHAT THERAPY — AI Wellness Consultant Platform

CHAT THERAPY is an Artificial Intelligence (AI) Wellness Consultant platform designed to provide educational information, self-development resources, wellness guidance, reflective conversation, and general support for personal growth and well-being.
CHAT THERAPY is not therapy, counseling, psychotherapy, healthcare, or medical treatment.

No.
CHAT THERAPY is an AI-powered platform and is not a licensed therapist, psychologist, psychiatrist, counselor, social worker, physician, or healthcare provider.
No professional-client, therapist-client, or provider-patient relationship is created through use of the platform.

No.
CHAT THERAPY does not diagnose, evaluate, assess, or treat mental health conditions, medical conditions, or behavioral health disorders.
Any information provided is educational and informational only.

No.
CHAT THERAPY should not be used as a substitute for professional medical care, mental health treatment, crisis intervention, legal advice, financial advice, or other professional services.
Users are encouraged to consult qualified professionals regarding their individual needs.

CHAT THERAPY is not an emergency service and does not provide crisis intervention.
If you are experiencing:
• Suicidal thoughts
• Thoughts of self-harm
• Thoughts of harming others
• A mental health crisis
• A medical emergency
• Immediate danger
Call 911 immediately, contact local emergency services, go to the nearest emergency room, or contact the 988 Suicide & Crisis Lifeline by calling or texting 988.
Do not rely on CHAT THERAPY during emergencies.

The platform may be available at various times; however, uninterrupted access is not guaranteed.
.Maintenance, updates, outages, technical issues, or other circumstances may affect availability.

THE SPIRIT TREE LLC takes reasonable measures to safeguard user information.
However, no internet-based platform can guarantee complete privacy, confidentiality, or security.
Users should avoid sharing highly sensitive personal information and understand that electronic communications involve inherent risks.

CHAT THERAPY is an AI wellness platform and is not intended to function as a healthcare provider, medical practice, or telehealth service.
Users should not assume that communications through the platform are protected health records or subject to healthcare-provider confidentiality protections.
Please review our Privacy Policy for detailed information regarding data handling and security practices.

Responses are generated through artificial intelligence technologies designed to analyze user input and provide educational information, wellness guidance, self-help resources, and conversational support.
AI-generated content may contain inaccuracies, omissions, outdated information, or misunderstandings.
Users should independently verify important information before acting upon it.

In some circumstances, authorized personnel may access limited information for operational, security, legal, quality assurance, customer support, or platform improvement purposes.
Access is restricted to legitimate business purposes and subject to applicable privacy policies.

CHAT THERAPY provides general informational content only.
Users should exercise independent judgment and consult qualified professionals before making decisions involving health, safety, legal matters, finances, relationships, or other significant life decisions.

No.
CHAT THERAPY is not a crisis hotline, emergency service, suicide prevention service, or emergency response system.
Emergency situations require immediate assistance from qualified emergency resources.

Users must meet the age requirements outlined in the Terms of Service.
Where permitted, parental or legal guardian consent may be required.
THE SPIRIT TREE LLC reserves the right to restrict access based on age or legal requirements.

CHAT THERAPY may provide educational information regarding available resources or provider directories.
However, THE SPIRIT TREE LLC does not guarantee, endorse, supervise, employ, or control independent third-party providers.
Users are responsible for evaluating any provider they choose to contact.

Subscription fees, service fees, and billing policies are governed by the Terms of Service.
Users should review the current billing and cancellation policies before purchasing services.

Yes.
Users may discontinue use of the platform at any time, subject to any applicable subscription terms or account obligations.

All platform content, educational materials, branding, graphics, text, software, and resources remain the property of THE SPIRIT TREE LLC unless otherwise stated.
Users may access materials for personal use only unless expressly authorized otherwise.

For questions regarding:
• Privacy practices
• Platform access
• Billing issues
• Technical support
• Terms of Service
• AI disclosures
Please contact THE SPIRIT TREE LLC dba CHAT THERAPY through the contact information provided on the platform.